Estimated Lead Time

The current delivery time for a new order is approximately 13 months for both rods and blanks.  On occasion I have finished rods and/or blanks available for immediate sale.  To see current inventory please take a look at the For Sale page.

How to Order

To place an order please get in touch with me via email or by phone.  If you decide to call, please remember that I am located in Alaska which is 1 hour earlier than Pacific time and 4 hours earlier than East Coast time.  I am usually available after 10am AST.  Please leave a message if I am unavailable and I will return your call at the time that is most convenient for you.  I do fish and spent some of my time at my cabin in the woods, especially in the warmer months, so please be understanding if, on the rare chance, it is a couple days before I get back with you.

Deposit

I ask for a $200 non-refundable deposit on all rod and blank orders.  Once we have discussed the details and I have received your deposit I will get you a place on the status page and firm up delivery dates and other details.  Until I receive your deposit, I cannot firmly secure a delivery date.  I am happy to accept Paypal, checks or money orders / cashier's checks for deposits and/or final payment.

Balance Due

The remaining balance on a rod or blank can be paid anytime before I am ready to ship the item.  Payment in full must be received and cleared before I can ship.  I currently accept personal checks, money orders / cashier's checks, and Paypal. 

Build Status

In order to help keep coordinated with all the details of a rod or blank, and to keep you readily informed of the progress, I have a Build Status page that lists the rods and blanks that are on order and their current construction status.  By clicking on your Rod ID you will also find a detailed page with specifics on the rod or blank that you are ordering.  Making the details available to both of us in this manner helps me to be sure you are getting exactly what you want.

Changing an Order

I am always happy to make changes and adjustments to your order at any time before the point-of-no-return, so to speak.  For example, I'd be happy to change your preferred wrap color as long as it is before I have wrapped the rod. 

Shipping & Insurance

Within the United States I ship via USPS Priority Mail.  Delivery time ranges from 4-8 business days on average.  Rods and blanks are securely packaged and shipped in a Schedule 40 PVC tube.  I do not charge for shipping and insurance of rods or blanks within the United States.  Express delivery can be arranged for an additional fee.

For locations outside the US, I ship via USPS if possible, and if not (usually due to length restrictions which are often around 34") via FedEx.  Prices have increased dramatically over the past half year and vary greatly with tube length, carrier and destination.  Most USPS Global Express deliveries cost around $50 while FedEx rates are now between $150 and $180 (!).  The buyer is responsible for the full shipping cost plus any incurred customs fees and other duties and I always insure and declare the full value of the item(s) being shipped.  I can happily provide a shipping estimate upon placing your rod order, but am unable to estimate any other import fees and duties.

Warranty

I have put a significant amount of time and effort into testing rods and refining techniques that allow me make the most durable bamboo rods possible.  However, things happen and rods still sometimes get damaged or broken.  Simply put, if a rod is damaged and it is your fault, I'm happy to work with you to repair or replace the part at a reasonable cost.  If a rod is damaged and it was my fault, I will rectify the problem at no cost to you except for the expense of shipping the rod or section to me.